4. I am satisfied that you have understood the lack of parental input in the report and will endeavour to ensure due regard is given to parental involvement in future. Thank you for your apology and your reassuring comments.
5. Thank you for recognising our distress. It is, as you might imagine, very worrying that you say "our actions have been in line with normal operational practice". This is actually a major concern of mine. I worry that, precisely, the Children Services regard their behaviour as somehow "normal" as if acceptable. And Sumshire County Council specifically can and will take responsibility for the distress, detrimental consequences, expense and damage caused as a direct result of their actions which you suggest are "normal" practice.
You then say that you cannot support the request for "the removal of reports from the ICS System". I do understand the difficulty of your position. You refer to your legal obligation to retain records and, of course, I completely understand and agree with that. However, you also have a legal responsibility to ensure that those records are legitimate. The two reports in question are clearly illegitimate on numerous accounts and therefore should not, by the same token, be on the ICS.
I am very sorry to say that I find your apparently sympathetic and kind remark "We are of course pleased that our Core Assessment activity found no further cause for concern because as I relayed when we met, the best place for children is with their families." extremely frightening. It rather evidences the mindset of the Children Services. There has never been any suggestion of stealing children but it is clearly in the back of your mind. I was (mistakenly I now understand) under the impression that the Children Services were tasked to 'help' my daughter if she was in need.
Overall I am pleased to get this response from you (much as it has a dubious history) and, although I do not accept most of your findings, I thank you for taking the time and effort to investigate and respond.
Given the delay in my receipt of your letter the Stage 2 Investigation is now underway.
B.A. M.Sc. MBCS CITP